The retailers thriving today aren’t necessarily the ones with the biggest budgets. They’re the ones that communicate with ...
Many people feel that workers who provide exceptional service deserve a good tip. After all, they brought us everything we needed while we ate dinner, were friendly as they drove us to where we needed ...
Today's connected customers expect a personalized experience when using a call center to resolve their contact reason on the first contact. Furthermore, SQM Group's research shows that "76% of ...
BENTON HARBOR, Mich. (WOOD) — The staff of a Michigan restaurant got the surprise of a lifetime when a customer left behind something completely unexpected. The waitstaff at the Mason Jar Cafe in ...
“If your retention is poor, then nothing else matters.” This statement by Brian Balfour should be front and center in the management discussions of every subscription-based business. Recurring revenue ...
Tipping your servers goes a long way, but so does providing good customer service. One user on Reddit shared a story years after an unpleasant experience with a rude waitress who refused to ...
BENTON HARBOR, Mich. (WOOD) — The staff of a Michigan restaurant got the surprise of a lifetime when a customer left behind something completely unexpected. The waitstaff at the Mason Jar Cafe in ...
This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. BENTON HARBOR, Mich. (WOOD) — The staff of a ...
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